It should hold up on a bad day too.

The database is backed up continuously by the platform provider.

Routine restore testing is being established ahead of commercial use.

A documented plan for outage and data loss is being written.

Errors and anomalies are logged and followed up.

Routine for assessment, remediation and communication, including personal data breach notification.

The service runs on established providers with redundancy inside the EU.

To be published once contracted. No service level is promised today.